Terms and Conditions of Use madani99 Platform Malaysia

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User" or "Member") and madani99 ("Company", "we", or "Platform"). This Agreement governs your access to and use of the madani99 website, mobile app, and all related services we provide.

By completing the registration process, clicking the "Register" button, accessing your account, or using any feature of the madani99 platform, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions and our Privacy Policy, which form part of this agreement.

Madani99 reserves the right to update or amend these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to stay informed of the latest terms in effect. Continued use of the platform after any amendments are published constitutes your acceptance of the revised terms.

2 Account Eligibility

To register and use the madani99 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years old at the date of registration.
• Be an individual with full legal capacity to enter into a binding agreement.
• Not be located in any jurisdiction that prohibits or restricts participation in online gaming activities.
• Not listed on any voluntary or court-ordered self-exclusion program.
• Not acting on behalf of any third party or other entity when registering or playing.

Madani99 reserves the right to request identity verification documents at any time to ensure compliance with these eligibility requirements. Failure to provide the required documents within the specified period may result in account suspension or closure.

3 Registration & Account Management

During registration, you are required to provide accurate, complete, and up-to-date information. Any false or misleading information provided during or after registration will be considered a breach of these terms and may result in immediate account closure.

• Single account only: Each individual is only permitted to hold one madani99 account. Duplicate accounts, whether using the same or different names and information, are strictly prohibited.
• Password security: You are fully responsible for keeping your account password confidential. Use a strong, unique password and never share it with anyone.
• Information update: You must update your profile information promptly if any personal details change, such as your email address, phone number, or banking information.
• Account activity: All activity that occurs within your account is entirely your responsibility, including activity carried out by any third party you have permitted to access the account.

Madani99 is not liable for any losses arising from unauthorized use of your account, provided we have not been notified in writing. Report any unauthorized access to our support team immediately.

4 Deposits and Withdrawals

Madani99 supports a variety of secure and recognized payment methods, including local online banking, e-wallets, and direct bank transfers. All financial transactions on our platform are protected by 256-bit SSL encryption.

• Minimum deposit limit: The minimum deposit is RM10 per transaction, unless otherwise stated in a specific promotion.
• Deposit processing: Deposits are typically credited to your account within minutes of payment confirmation being received.
• Withdrawal: Withdrawals are processed within 24 working hours, subject to completion of KYC verification. The first withdrawal requires full identity verification before it can be processed.
• Withdrawal limit: Daily and weekly withdrawal limits are displayed in your account section. These limits can be increased through additional account verification.
• Withdrawal method: Withdrawals can only be made to the same payment method used for the deposit, except in specific circumstances approved by management.
• Transaction fee: madani99 does not charge any processing fees for standard deposits or withdrawals. Any charges incurred are imposed by your bank or payment provider.

5 Bonuses, Promotions & Special Offers

Madani99 offers a variety of bonuses and promotions from time to time to reward our loyal members. All bonuses are subject to the specific terms stated in the relevant promotion, which form part of these general Terms and Conditions.

• Wagering requirement: All bonus credits are subject to minimum wagering requirements before a withdrawal is permitted. These requirements are clearly stated in each bonus offer.
• Bonus validity period: Bonuses have a set validity period. Bonuses not used within that period will expire and cannot be recovered.
• One active bonus at a time: Only one active bonus is permitted at a time unless otherwise stated in the relevant promotion's terms.
• Bonus abuse prohibition: Any attempt to exploit the bonus system through multiple account registrations, hedge betting, or other methods deemed unfair will result in bonus cancellation and possible account closure.
• Promotion amendment rights: madani99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

6 Game Rules

All games available on the madani99 platform operate using a Random Number Generator (RNG) system verified by a recognized independent audit body. This ensures every game outcome is completely random and free from any manipulation.

• Final results: The results of all games generated by the RNG system or by live dealers are final and cannot be disputed unless a verifiable technical fault is demonstrated.
• Technical disruption: In the event of a technical disruption during a gaming session, madani99 will investigate based on server logs. If the game cannot be fairly completed, the bet will be returned to the player's account.
• Wagering limit: Every game has a set minimum and maximum betting limit. These limits are clearly displayed in the game interface before you begin a session.
• Game currency: All games on madani99 use Malaysian Ringgit (MYR) as the default currency for the convenience of Malaysian players.

7 Prohibited Activities

Users of the madani99 platform are strictly prohibited from engaging in the following. Violation of any of these prohibitions may result in immediate account closure, balance forfeiture, and legal action where necessary:

• Using automated software, bots, scripts, or other technological tools to access or play on the platform.
• Colluding with other players to exploit system vulnerabilities or manipulate game outcomes.
• Registering multiple accounts to claim bonuses or benefits more than once.
• Using illegally obtained funds for deposits on the platform (money laundering).
• Spreading false or misleading information about the madani99 platform to the public.
• Attempting to hack, damage, or disrupt the technical infrastructure of the madani99 platform.
• Using another person's identity or falsified identification documents during the KYC process.
• Engaging in any activity that violates local or international laws using the madani99 platform.

8 Privacy & Data Protection

Madani99 values your privacy. All personal data collected during registration and use of the platform is processed in accordance with our Privacy Policy, which complies with applicable data protection laws in Malaysia.

• Data collection: We collect the data required for identity verification, payment processing, customer support, and service improvement.
• Data protection: All data is stored on servers protected with high-level encryption and is only accessible by authorized personnel.
• Data sharing: madani99 will not sell or share your personal data with third parties without your consent, except where required by law.
• Cookies: Our platform uses cookies to enhance the user experience. You can manage cookie settings through your browser preferences.

For more information on how we handle your personal data, please refer to Privacy Policy in full.

9 Account Closure & Suspension

Either you or madani99 may terminate your account at any time, subject to the following conditions:

• Closure by player: You may close your account at any time by contacting our support team. Any remaining balance (after deducting bonuses that have not met wagering requirements) will be returned to you via your original payment method.
• Closure by madani99: We reserve the right to close or suspend your account without prior notice if there is a breach of these Terms and Conditions, suspected fraudulent activity, or upon instruction from the relevant authorities.
• Self-exclusion: Players who wish to take a temporary or permanent break from gaming can activate the self-exclusion feature through their account or by contacting the support team. A self-exclusion period cannot be reversed until it expires.
• Inactive account: Accounts showing no login activity for 12 consecutive months will be classified as inactive and may be subject to a monthly maintenance fee of RM5 or closure after a notice is sent.

10 Liability Limits and Disclaimer

The madani99 platform is provided "as is" and "as available". While we strive to deliver a high-quality service, certain limitations apply to our liability:

• Madani99 is not responsible for any financial losses arising from betting activity on our platform. Gaming carries the risk of losing money, and you are solely responsible for your own betting decisions.
• We do not guarantee that the platform will always be available without interruption. Scheduled maintenance or technical emergencies may cause temporary service disruptions.
• Madani99 is not liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our platform.
• Madani99's maximum total liability to you under any circumstances is limited to the amount you have deposited into your account within the 30 days preceding the claim.

11 Applicable Law and Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with this Agreement shall be resolved through the following process:

• Direct negotiation: All complaints must first be submitted to the madani99 support team. We are committed to resolving all issues in a fair and transparent manner within 7 working days.
• Arbitration: If a dispute cannot be resolved through direct negotiation, both parties agree to refer the matter to independent arbitration, whose decision shall be final and binding.
• Language: The Bahasa Melayu version of these Terms and Conditions is the official version used for legal interpretation purposes in the event of any conflict with a translated version.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please reach out to our team through the following channels:

For issues related to responsible gaming or self-exclusion, please visit the Responsible Gaming for further information and assistance.